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Host Person - Silver Reef

Ellis Island Casino, Village Pubs, Mt. Charleston
Saint George, UT Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025

Job Description

The primary responsibility of the Host/Hostess is to welcome our guests when they arrive in our restaurant and start them off with a positive dining experience. Hosts/Hostesses need to be able to work quickly and efficiently on tasks to ensure a pleasant atmosphere for our guests. They should always show true hospitality to our guests and maintain a positive attitude towards co-workers.


Compensation


Benefits

  • Medical
  • Dental
  • Basic Life Insurance (included with the dental plan)
  • Vision
  • Short-term Disability
  • Combo plan covering accidents, hospitalizations, and critical illnesses
  • Paid time off
  • Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)

Location

In-person in St. George UT, 84790: Reliably commute or plan to relocate before starting work (required).


Responsibilities

  • Seating restaurant guests by seating each section fairly and consistently to ensure customer service standards are maintained.
  • Must have knowledge of the menu and additional products that are served, including all beverages and daily specials.
  • Handle cash transactions with customers and collect payment
  • Issue receipts, refunds, change, and tickets.


Team and Guest Relations

  • Provide excellent guest service to all guests and ensure the same for all team members.
  • Perform guest service duties as requested.
  • Maintain a fast pace for customer service needs.
  • Be a team player and proactively assist other colleagues.

Skills / Experience

  • Must be at least 18 years of age.
  • Good communication and customer service skills are essential for this position.
  • Ability to read and comprehend simple instructions.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization and to carry out simple one or two-step instructions.
  • Health Card and Alcohol Awareness Card required.

Physical Requirements

  • Must be able to stand and walk swiftly for extended periods of time.
  • Must be able to bend to obtain items near the floor.
  • Must be able to lift up to 50 lbs. with or without assistance.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.


Core Values

  • Service ? Personalized, warm, and consistent exceptional customer service.
  • Value ? Committed to deliver quality products for affordable prices.
  • Growth ? Promote personal development and professional growth for all team members.
  • Family ? Foster a family-like environment with guests and team members alike.
  • Passion ? Work with passion and enthusiasm every day.

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