What are the responsibilities and job description for the Lead Custodian position at Ellis Park?
Position Summary/General Description:
A Lead Custodian assists in the delegation and oversight of Custodial personnel and their work activities to maintain a clean environment for Ellis gaming and related facilities.
Expectations:
- Adhere to Ellis Entertainment, LLC (“Ellis Park”) Core Values and Policies & Procedures.
- Act as a role model within and outside the gaming and racing
- Maintain a positive and respectful attitude toward customers and co-workers.
- Consistently report to work on time prepared to perform duties of position
Essential Duties & Responsibilities:
- Participate and assist in the delegation and oversight of Custodial personnel and their work activities throughout the corporations properties and related facilities such as, but not limited to: Vacuuming; mopping; scrubbing; panning/sweeping; disposing of trash/change trash bags as needed; cleaning ash trays; cleaning restrooms (e.g., clean toilets/urinals, counter tops, and fill dispensers); cleaning table games (e.g., wipe tables and remove trash); cleaning HHR Slot machines and surrounding areas (e.g., clean gaming machines, clean between machines); cleaning windows, mirrors, walls, doors, chairs, carpet and other
- Maintain a high standard of safety, cleanliness, and
- Participate in meetings and workshops to support Custodian Remain current on all cleaning agents and regulatory guidance.
- Model and enforce Custodial department standard operating
- Maintain equipment.
- Train Custodian personnel in the proper techniques of custodial duties
- Apportion/coordinate and direct daily cleaning duties of Custodial
- Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences: connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).
- Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage negativity; maintain openness to coaching, learning an improving; receptive to change and willingness to embrace challenges with team-spirit.)
- Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g. gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special
- At all times maintain a courteous, positive and professional working relationship with all personnel and the general public (e.g., coworkers, clients and vendors).
- Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
- Perform additional duties and responsibilities as necessary or assigned.
- Schedule Flexibility on the part of the Lead will be
Education & Experience:
- High School diploma or GED preferred.
- One to two years of custodial experience preferred & demonstrated ability to
- Knowledge and experience mixing, applying and disposing of chemical solutions and products preferred.
- Knowledge of general safety rules, requirements, procedures, and reporting requirements and timelines
Licensing & Certification:
Must be able to obtain and maintain a valid license through the Kentucky Horse Racing Commission (KHRC).
Computer Equipment, Software, Machinery:
Experience with cleaning equipment such as a vacuum cleaner, wet vacuum, extractor and chariot vacuum. Carpet and floor mechanical cleaning experience preferred.
Essential Physical Requirements:
- Requires the ability to bend over, crouch/stoop, hear, reach overhead, sit, stand, turn/twist, walk and repetitive use of hands 51 to 100% of the
- Requires the ability to balance/climb, crawls and kneel 25-50% of the
- Requires the ability to push/pull, carry, lift and slide/transfer 1-25 lbs. 51-100% of the
- Requires the ability to push/pull, lift and slide transfer 25-50 lbs. 1-24% of the
Essential Mental Demands:
Requires the ability to solve problems, organize, plan, make decisions, interpret data, read and write 51% to 100% of the
Supervisory Responsibilities:
Train, Direct and apportion work among
Work Environment (inside/outside):
The job is performed indoors/outdoors with exposure to loud noises and
Other Requirements:
Applicant must provide and maintain a valid driver’s license