What are the responsibilities and job description for the Veterinary Receptionist position at Ellison Drive Animal Hospital?
Ellison Drive Animal Hospital is a trusted veterinary clinic with over 20 years of experience serving the pets and families of San Antonio, TX. We offer comprehensive care, including routine checkups, surgeries, grooming, and boarding services, all delivered with compassion and expertise.
Our team of veterinarians, technicians, groomers, and caretakers is dedicated to providing top-tier care to every pet that walks through our doors. We’re looking for individuals who are passionate about animals, enjoy working in a collaborative environment, and are committed to making a positive impact on the lives of pets and their families.
If you’re ready to be part of a supportive team that values growth, compassion, and exceptional service, Ellison Drive Animal Hospital is the place for you. Apply today and help us continue to provide outstanding care for the pets of San Antonio!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
- Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
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