What are the responsibilities and job description for the Customer Service and Sales Associate Retail position at Ellyn Estate Sales LLC?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service/sales Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries, resolve issues, and promote sales of our products and services. Light lifting is required. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Greet customers warmly and assist them with their inquiries in a friendly manner.
- Handle customer sales and provide effective solutions to ensure satisfaction.
- Process transactions accurately using the POS system, including cash handling.
- Maintain knowledge of current promotions, products, and services to effectively upsell.
- Collaborate with team members to achieve sales goals and improve customer experience.
- Assist in training new staff members on customer service protocols and procedures.
- Perform retail math calculations as needed to ensure accurate pricing and discounts.
Skills
- Excellent communication skills, both verbal and written, with the ability to engage effectively with customers.
- Bilingual abilities are a plus, enhancing communication with a diverse customer base.
- Experience in sales or retail environments is highly desirable.
- Proficient in cash handling procedures and financial transactions.
- Familiarity with product demos to effectively showcase offerings to customers.
- Strong understanding of retail sales techniques and customer engagement strategies.
- Experience supervising or mentoring staff is beneficial for team collaboration.
- Knowledge of grocery store operations is an advantage for understanding customer needs.
Join us in delivering outstanding service and making a positive impact on our customers' experiences!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Application Question(s):
- Are you able to work weekend morning shifts?
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Boynton Beach, FL 33472 (Required)
Ability to Relocate:
- Boynton Beach, FL 33472: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $25