What are the responsibilities and job description for the Assistant Food & Beverage Manager position at Elmcrest Country Club?
In coordination with management, oversees a la carte and banquet events based on specifications documented on the function sheet.
Supervises and directs service staff during all phases of an event, ensuring Club processes are followed by all employees. Updates processes, as necessary in coordination with management.
Effectively and regularly communicates expectations and service goals to staff.
Coordinates food service between kitchen and service staff.
Inspects Clubhouse daily for proper appearance.
Maintains stock of all service equipment and supplies to meet required needs.
Enforces established Club rules and policies.
Prepares and reviews event diagrams and set-up needed for events.
Participates in or conducts pre-function meetings with service staff to ensure smooth, efficient service; assigns roles and coordinates the timing of courses.
Ensures event sidework is assigned and completed as required. Knowledgeable of and adheres to all uniform requirements; to be professional in both appearance and manner at all times.
Report to work on time and in full uniform; prepared to work when they clock in. Check with Food & Beverage Director prior to clocking out.
Report to shift meetings on time and prepared.
Ensures all service staff are well-groomed and in proper uniform.
Assists with training and evaluating of service staff.
Assures the neatness, cleanliness, and safety of all a la carte and banquet areas.
Interacts with banquet host or hostess to assure all needs are being met.
Assures that state and local laws and the Club’s policies and procedures for the service of alcoholic beverages are consistently followed.
Notifies management of member/guest compliments and complaints.
Oversees breakdown of event, including clean-up activities, reset for future events, and securing the facilities.
Completes an after-event report to improve quality and efficiency of events. Communicates successes/improvements to be made to management.
Ensures that all appropriate charges are billed correctly to each event and forwarded to the Accounting Department.
Participates in on-going facility inspections to assure that cleanliness, maintenance, safety, and other standards are consistently attained.
Maintains and demonstrates the ability to work under pressure.
Reinforces and positive and professional environment.
Completes opening and closing procedures for the Clubhouse.
Monitor to ensure adequate Beer, Wine and Spirts levels
Updates order guide to assist with inventory management.
Reports all accidents to Human Resources.
Able to lift 50 pounds.
Actively support Club culture.
Completes other appropriate assignments made by management.
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