What are the responsibilities and job description for the HVAC Service - Warranty Technician position at Elmer's Home Services Heating & Air Conditioning?
Elmer's Home Services is looking for an experienced HVAC Service - Warranty Technician to handle warranty-related work and a range of service calls every Monday - Friday between 8 AM - 8 PM with alternating weekends. This position earns industry-leading pay of $65,000 - $90,000/year and enjoys generous employer contributions on medical, dental, vision, PTO, and 401K. There are also more benefits in the making!
WHO WE ARE:
Our company has been serving the San Antonio area's HVAC needs for over 20 years. We just launched in DFW and are now moving into the Houston area. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service, and repair needs. We work hard to maintain our reputation as the most professional and punctual HVAC team in town. Our reputation not only reflects the home services that we offer but also the support that we continuously have for our community. We chose the color pink to represent our company in honor of our owners' mother and all those that have bravely battled cancer. To this day, we strive to make a difference in our community by showing up and offering an endless amount of support for numerous organizations and charitable events throughout San Antonio.
The support that we have for our community is paralleled with the dedication that we have for our amazing team. We know our success is due to our top-notch, trustworthy employees who strive for industry excellence. That is why we invest heavily in employee training and promoting professional growth.
YOUR RESPONSIBILITIES WILL INCLUDE:
- Diagnosing and repairing complex HVAC issues, including troubleshooting, diagnostics, and soldering.
- Handling all customer calls that include service, maintenance, warranty, diagnostics, second opinions, and estimates.
- Efficiently communicating with dispatch to schedule and debrief customer database, ensuring complete, accurate, and updated information.
WHAT WE NEED FROM YOU:
- 3 years of experience as an HVAC service technician
- Valid TDLR, EPA, and driver's license
- Knowledge of ServiceTitan software
- Ability to follow Elmer's Training Processes and Procedures on every call - The Elmer's Way!
- Commitment to participating in all company-sponsored training classes
Are you disciplined? Can you hold a conversation and effectively resolve conflict? Are you professional and courteous? Can you follow directions and policies? Do you meet the requirements listed above? If so, join us today as our HVAC Service - Warranty Technician by filling out our initial 3-minute, mobile-friendly application!
Salary : $65,000 - $90,000
