What are the responsibilities and job description for the Operations Specialist position at Elmington?
Elmington Property Management is seeking an experienced Operations Specialist in Charlotte, NC.
We hope you are ready to Forget the Ordinary!
A Day in the Elmington Life: An Operations Specialist is essential to the property's overall operations, success, and tenant satisfaction. You will ensure efficient operations by overseeing vendor relations, property maintenance, financial, and leasing performance of your community.
To be successful, you will need to
- Have experience with LIHTC income limits and rent calculations.
- Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
- Effectively manage staff, operations, and financial performance of your community.
- Be the primary representative of Elmington to residents, vendors, and employees.
- Constantly learn and search for ways to improve your business.
- Think creatively and go way beyond the box by conceptualizing new ideas to improve the business.
- Be an effective listener who offers helpful solutions.
- Possess great energy, enjoy challenges, and constantly set and reach new goals.
- Successfully execute Elmington's non-negotiables for community performance.
The Essentials
- Minimum 2 years of multi-family property management experience required.
- Must be open to 50% travel in the area.
- Ensure compliance with all Affordable Programs regulations and/or other federal, state, and local requirements applicable to the property.
- Professional verbal and written communication.
- Customer service focused.
- Financial management, review, and reporting.
- Ensuring all team members abide by federal fair housing standards and all other laws.
- Presenting a professional image and effectively representing the company to residents, vendors, and owners.
- Operating computers and other technological devices.
- Maintaining neat and consistent resident files onsite in either electronic and/or hardcopy format.
- Responding to issues outside of normal work schedule when required.
- Following all company policies and procedures.
- Proven leader, forward thinker, innovative, and driven.
The Good Stuff
- 401(k) with Employer Match
- Up to 2 weeks Paid Time Off for first year, 3 weeks per year thereafter.
- 14 additional paid days off
- Exclusive Employee Discounts
- Intrapersonal Wellness Benefits
- A fun and rewarding working environment!
- And more!
The Elmington Experience
We're creating a different kind of company at Elmington. We promise we will never be ordinary. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.
Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington Property Management makes hiring decisions based solely on qualifications, merit, and business needs at the time.
