Sr. Director of Information Technology

POSITION SUMMARY

As a Sr. Director of IT at Elmington, you will play a crucial role in maintaining and optimizing our essential IT infrastructure, ensuring seamless operation across all systems. You will lead projects and solutions within broader business initiatives for all of the Elmington family of companies, handling critical IT tinitiatives and systems administration. Your responsibilities will also include implementing emerging technologies, managing global vendor contracts and partnerships, and leadership of the team providing technical support to employees in partnership with stakeholders across our lines of business.

Elmington is comprised of multiple locations and lines of business that are operated as their own living, breathing corporation. They have income and expenses, debt and a bottom line - all of which we will look to you to help optimize through your role. Along with this responsibility comes a very high level of expectations. We are asking you to be an integral part of a multi-million dollar company.

To be an effective Elmington teammate, you will need to:

• Have a great attitude
• Have high expectations
• Think BEYOND the box
• Work with passion
• Have a tireless work ethic
• Be confident
• Be self-sufficient and self-motivated
• Take pride in your work
• Be a good listener
• Offer a solution with every problem
• Be responsive and transparent

ESSENTIAL JOB FUNCTIONS:

• Oversee the achievement of departmental goals and opportunities, ensuring efficient operations of the quality service
• Meet the needs of various stakeholders in all Elmington lines of business to drive IT and technology support beyond the help deak
• Ensure seamless integration of software and technology, to meet business needs, and ensure projects with technology components are delivered on time
• Develop and manage relationships with global vendors and partners according to identified areas for improvement and to service company wide specific technology needs
• Ensure IT services stay within developed budget constraints, managing budget and expenses
• Design IT training for employees on software and hardware usage, troubleshoot issues, and offer technical support as needed as a part of overall employee onboarding
• Lead all IT audits, ensuring that policies and procedures reflect Elmington's focus on excellence
• Develop nand examine key IT policies, procedures, and processes to relieve pain points
• Develop strategic opportunities for advanced IT partnerships across the organization, including to ensure overall compliance to global Elmington initiatives including but not limited to: cybersecurity, audit requirements, disaster recovery plans, software/ hardware implementation
• Manage the partnership with the global MSP to ensure accuracy and timely and accurate billing and ensure the best pricing
• Construct, troubleshoot, and implement plans to ensure network continuity during problems
• Lead technology onboarding globally ensuring every employee can always do their best work
• Work with the team to manage IT access both for employee onboarding, but also terminations, and investigations in collaboration with the global HR team
• Ensure systems, software, processes, and policies are aligned to the business goals, and adaptable to the changing landscape of technology and its advancements, while staying up to date on latest innovations to improve business outcomes
• All other duties as assigned

SPECIFIC EDUCATION OR EXPERIENCE:

• Bachelor's degree (or equivalent) in information technology or computer science
• 10 or more years of experience in IT leadership, 15- 20 years working in the IT field
• Expererience coaching and mentoring the development of IT / Technology Teams
• Deep knowledge of programming languages and operating systems (e.g., Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Experience managing in a fast paced, high volume environment. Preffered experience with multiple lines of business
• Expertise in implementing, configuring, and testing and casting vision for an IT department
• Strong creative, critical, and analytical thinking to present proactive recommendations and solutions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently sit, stand and walk
• Regularly required to talk or hear
• Frequently required to use hands or fingers to handle or feel objects, tools or controls
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl
• Occasionally lift and/or move up to 25 pounds
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
• The noise level in the work environment is usually moderate
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary

TRAVEL REQUIREMENTS

• Travel up to 10% of the time.

The Elmington Experience

We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.

Elmington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington makes hiring decisions based solely on qualifications, merit, and business needs at the time.