What are the responsibilities and job description for the Medical Receptionist position at Elmore Community Hospital?
Job Summary
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a clinical setting, ensuring a smooth and efficient front desk operation. This role requires strong customer service skills, knowledge of medical terminology, and the ability to handle sensitive patient information in compliance with HIPAA regulations.
Duties
- Greet patients and visitors warmly, providing excellent customer service at the front desk.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain an organized calendar for healthcare providers.
- Collect and verify patient information, including insurance details and medical history.
- Process medical collections and handle billing inquiries with accuracy.
- Utilize electronic health record systems such as Athenahealth for managing patient records.
- Assist with the preparation of care plans and documentation for Medicare patients.
- Ensure compliance with HIPAA regulations when handling patient information.
- Maintain a clean and welcoming reception area, ensuring all materials are up to date.
Qualifications
- Previous experience in a medical administrative support role is preferred.
- Familiarity with ICD-9 coding and medical terminology is advantageous.
- Strong organizational skills with attention to detail in managing multiple tasks.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Proficient in customer service, with the ability to handle difficult situations calmly and effectively.
- Knowledge of clinic operations and front desk procedures is a plus.
- Ability to work collaboratively within a team-oriented environment while maintaining confidentiality.
If you are passionate about providing outstanding service in a healthcare setting and meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Full-time
Pay: $13.50 - $15.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $14 - $16