What are the responsibilities and job description for the Front of House Team Member position at Elmwood Pastry Shop?
Job Summary
We are seeking a friendly and customer-focused Front of House Team Member to join our pastry shop and café. As the face of our bakery, you will play a key role in providing a warm and welcoming experience for our guests while efficiently handling orders, preparing beverages, and maintaining a clean and inviting space. The ideal candidate is passionate about great food and coffee, thrives in a fast-paced environment, and enjoys engaging with customers.
Responsibilities
- Greet customers warmly, take orders, and provide exceptional service with a positive attitude.
- Prepare and serve coffee, tea, and specialty drinks according to our café standards.
- Assist in plating and packaging pastries, sandwiches, and other menu items for dine-in and takeout.
- Operate the cash register, process payments accurately, and handle cash responsibly.
- Maintain cleanliness and organization of the front counter, dining area, and beverage station.
- Communicate effectively with the kitchen team to ensure smooth service and product availability.
- Restock bakery displays, beverage stations, and supplies as needed.
- Follow all health, safety, and food handling guidelines to ensure a clean and safe environment.
Requirements
- Previous experience in a café, bakery, or customer service role is a plus, but not required.
- Enthusiasm for pastries, coffee, and delivering a great customer experience.
- Ability to multitask and work efficiently in a fast-paced setting.
- Strong communication skills and a friendly, team-oriented attitude.
- Basic math skills for handling transactions and operating a cash register.
- Possibilities to work flexible shifts, including weekends and holidays.
Shift: Monday – Friday, 5:30 AM to 1:30 PM
- Availability: Must be punctual and reliable for early morning shifts.
- Weekends & Holidays: Not required for this position, but flexibility for occasional coverage is a plus.
If you love pastries, coffee, and connecting with customers, we’d love to have you on our team! Apply today and bring your energy and enthusiasm to our cozy café.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- Are you a friendly and outgoing person?
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- West Hartford, CT 06110 (Required)
Ability to Relocate:
- West Hartford, CT 06110: Relocate before starting work (Required)
Work Location: In person
Salary : $17