What are the responsibilities and job description for the Systems Administrator position at ELS?
Hours : Schedule :
This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8 : 00 a.m. - 5 : 00 p.m. Must be flexible to meet current and future business needs.
Pay : 42.03 / hour
Purpose of Position :
The Systems Administrator position supports the Systems Engineers and Manager of Desktop Support to ensure that the performance and availability of the systems infrastructure is maintained to the highest standard with maximum levels of productivity and efficiency. Works with the Systems Engineers in the installation of new systems and the ongoing administration and support of those systems. Provides Tier 3 technical support as escalated by the Manager of Desktop Support. Escalates systems issues to Systems Engineers as appropriate and works with Systems Engineers to resolve. Provides quality systems consultation to business units and other Systems & Technology departments as directed.
Principle Accountabilities :
Work with the Systems Engineers in the planning, installation, maintenance, monitoring and upgrades of ESL's systems infrastructure.
- Configure and assist with the installation and upgrade of ESL systems including but not limited to VMware, Nutanix, Citrix, Windows Servers, Linux Servers, etc.
- Ensure that hardware and software systems are properly maintained and monitored to achieve a minimum up-time of 99.5% or better.
- Providing day-to-day support in the monitoring and administration of ESL systems including but not limited to VMware, Citrix, Microsoft 365 Applications, Windows Servers, Linux Servers, etc.
- Work with the Systems Engineers in building, maintaining and documenting base server builds.
- Work with Information Security to assure that ESL's systems are secure and meet all operational and regulatory guidelines.
- Conduct testing of new / upgraded systems and / or software.
- Participate in local and corporate projects, and act as a Network Services consultant to those project teams.
- Collaborate with vendors to resolve issues and address ESL business needs.
- Ensure that Network Services documentation is well-organized, up to date and maintained in a fashion that provides easy access and usability.
Work with the business units and Business Systems Analysts to ensure a stable, scalable, and secure End User Computing Environment
Assist the Manager of Desktop Support by providing backup, Tier 3 support and by acting as a liaison between Network Support and the Systems Engineers
Qualifications :
Additional Preferred Qualifications :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $42
