What are the responsibilities and job description for the Inside Sales Specialist position at ELSCO [Ed Lewis Sales Co.]?
Company Description
ELSCO (Ed Lewis Sales Company) is a family-owned sales and marketing business that specializes in representing manufacturers of hardware and home center products. With over 50 years of experience, we have established ourselves as a trusted partner in the hardware co-op/independent hardware store channel. Our team of sales professionals is dedicated to supporting our co-op/distributor partners and individual stores, ensuring excellent service and customer satisfaction.
Our newly remodeled St. Matthews office is conveniently located with on site parking, private office space and other amenities.
Role Description
This is a full-time on-site role for an Inside Sales/Customer Service position located in Louisville, KY. The role will involve daily tasks such as order processing, customer service, and effective communication with clients. The successful candidate will be responsible for building and maintaining business relationships, providing product information, and ensuring a high level of customer service.
Qualifications
- Inside Sales
- Customer Satisfaction and Customer Service skills
- Effective communication and interpersonal skills
- Experience in the hardware industry is a plus
- Ability to work well independently
- Highly organized and detail-oriented
- Proficient in using CRM software and MS Office Suite
- Strong problem-solving and decision-making abilities
Salary : $50,000 - $60,000