What are the responsibilities and job description for the Salesforce Higher Education Consultant position at Elsmere Education?
Winner of Top Workplaces by Denver Post, Elsmere Education helps colleges and universities strengthen their mission - through building online programs to help our University Partners enroll and graduate students all over the world. Elsmere is headquartered in the Cherry Creek area of Denver and works with select universities around the country on online programs and other growth initiatives. With relationships defined by transparency, Elsmere Education Online Program Enablement offerings, manages the strategy, marketing, recruiting, program development and retention efforts for its partner universities. While Elsmere's Education-Process-as-a-Service (EPaaS) provides a subscription service for institutions to enable their students and staff to achieve strategic goals.
Elsmere Education is seeking an experienced and highly skilled Salesforce Higher Education Consultant to join our growing team. This role is critical in designing, implementing, and maintaining Salesforce Education Cloud and Marketing Cloud solutions that address the unique needs of higher education institutions. Reporting to the Vice President of Client Success, the consultant will work cross-functionally with product managers, business analysts, support teams, and developers to deliver innovative, scalable, and high-impact solutions.
Key Responsibilities :
- Define, configure, test, and deploy high-quality Salesforce based EPaaS solutions that meet the specific needs of higher education institutions and align with industry best practices.
- Leverage Salesforce Education Cloud features and tools while adhering to industry best practices.
- Collaborate with product leadership, business analysts, and stakeholders to understand and refine technical requirements and translate them into actionable implementation tasks.
- Stay updated on the latest Salesforce & Salesforce Education Cloud releases, features, and trends, and proactively recommend improvements to our existing Salesforce ecosystem.
- Troubleshoot and resolve issues related to integrations, customizations, and overall system performance.
- Collaborate with third-party vendors and partners to integrate external tools and applications with the Salesforce platform.
- Contribute to the evolution of the EPaaS product, processes, and implementation methodologies.
- Share knowledge with team members to improve organizational expertise and client satisfaction.
Qualifications :
Benefits Include :
This is not a remote job! Must be located in Denver or Chicago area.
Salary : $115,000-$130,000
Job will close on March 24, 2025
Purpose : Unlocking the power of learning, transforming lives.
Elsmere Education is a values- and mission-driven organization that continually strives to be a diverse and inclusive global community. We welcome and celebrate the perspectives, backgrounds, and beliefs of our employees, institutional partners, and students to foster a spirit of inclusivity so all can thrive. Our goal is to create an environment of curiosity and self-expression while demonstrating openness and celebration of other's viewpoints. We encourage all employees and university partners to bring their authentic presentations of self. Elsmere is focused on unlocking the power of learning and transforming lives.
Job Posted by ApplicantPro
Salary : $115,000 - $130,000
