What are the responsibilities and job description for the HR Generalist position at Eltropy?
We are looking for a highly organized and detail-oriented Human Resources (HR) Generalist to oversee and support daily HR operations. This role will be responsible for managing key HR functions, including onboarding, offboarding, benefits administration, immigration support, and overall employee experience. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and is passionate about creating a positive workplace culture.
Responsibilities:
- Onboarding & Offboarding:
- Manage the full-cycle onboarding process, ensuring a seamless experience for new hires.
- Conduct new hire orientations and facilitate a smooth integration into company culture.
- Coordinate offboarding processes, including exit interviews, documentation, and knowledge transfer.
- HRIS Management & Data Integrity:
- Maintain and manage the HRIS (BambooHR), ensuring data accuracy and system efficiency.
- Process employee changes, updates, and record-keeping in BambooHR.
- Generate reports and analyze HR metrics to support data-driven decision-making.
- Provide HRIS training and support to employees and managers as needed.
- Benefits Administration:
- Serve as the primary point of contact for employee benefits inquiries.
- Support benefits enrollment, changes, and administration, ensuring compliance with policies and regulations.
- Collaborate with benefits providers and assist employees with claims and issues.
- HR Operations & Compliance:
- Maintain and update employee records, ensuring accuracy and compliance with federal, state, and local laws.
- Support HR policies and programs, ensuring they align with business needs and best practices.
- Assist with audits, reporting, and other compliance-related activities.
- Immigration Support:
- Coordinate with immigration attorneys to support visa sponsorships and renewals.
- Provide guidance to employees on immigration processes and maintain compliance with immigration laws.
- Employee Relations & Engagement:
- Serve as a trusted resource for employees, addressing HR-related questions and concerns.
- Assist in resolving employee relations issues, escalating matters when necessary.
- Support HR initiatives that drive employee engagement, recognition, and retention.
What you offer?
- 3 years of experience in HR, preferably in a SaaS or technology environment.
- Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. PHR or SHRM-CP is a plus.
- Strong understanding of HR best practices, policies, and compliance requirements.
- Experience managing HR processes, including onboarding, benefits administration, and employee relations.
- Familiarity with immigration processes and working with legal counsel on visa sponsorships.
- Excellent communication and interpersonal skills with the ability to build strong relationships.
- Highly organized with strong attention to detail and ability to manage multiple priorities.
- Proficiency in HRIS systems (BambooHR and TriNet) and Microsoft Office (Excel, Word, PowerPoint).
Why Join Us?
- Be part of a dynamic, high-growth tech company with an exciting future.
- Work in a collaborative and supportive environment that values innovation and employee experience.
- Competitive compensation and benefits, including healthcare, 401(k), and professional development opportunities.
- An opportunity to make a direct impact in shaping HR processes and initiatives.
If you’re an HR professional who thrives in a fast-paced environment and enjoys supporting employees in all aspects of the HR function, we’d love to hear from you! Apply today to join our team.
About Eltropy (www.eltropy.com)
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities.
Eltropy Values:
- Customers are our North Star
- No Fear - Tell the truth
- Team of Owners
Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $88,000 - $100,000
