What are the responsibilities and job description for the Housekeeping Room Attendant - FULL TIME - The Guest House at Graceland position at Elvis Presley Enterprises?
This is a full-time position located in the Operations/Housekeeping Department at The Guest House at Graceland with variable/flexible working hours to include weekends, holidays, evenings, and overtime as needed or required. Eligible for Benefits after 60 days of successful completion of employment. This is a promotional opportunity and is an internal/external recruitment.
RESPONSIBILITIES: Under the supervision of the Executive Housekeeper and the Housekeeping Supervisors of The Guest House at Graceland, clean guest rooms; change sheets daily and make beds; clean bathrooms; dust; mop; deliver extra towels, tissue, soap, etc. when requested; provide “turn down” service if requested; clean kitchen areas including all appliances and wash dishes, as well as, all other areas of the hotel as required; empty trash; note any problems in guest’s rooms in need of repair and report to Executive Housekeeper; assist guests with information; all other duties as assigned.
REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of daily hotel operations; must be able to communicate both in person and on the telephone with a wide variety of individuals; ability to maintain confidentiality; skill to work with guests who may become irate and upset; ability to problem solve; must have demonstrated experience with guest services/relations; must be willing to be part of the team; must be organized.
PHYSICAL REQUIREMENTS: Ability to speak clearly and distinctly; both in person and on the telephone; ability to lift up to 25 lbs.; ability to stoop and reach; ability to climb stairs; ability to stand for long periods of time.
CONDTIONS OF EMPLOYMENT: Work in a no smoking area; must be able to work flexible hours/days and overtime as required; must be able to work week-ends and holidays; ability to maintain confidentiality.
SPECIAL CONDITIONS: Identification badge and uniform is required; must practice good personal hygiene to present a neat, clean, and healthy appearance at all times.
APPLICATION PROCESS: Please complete an application online at www.gracelandjobs.com. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.