What are the responsibilities and job description for the UVIP Tour Host/Hostess - FULL TIME - Graceland position at Elvis Presley Enterprises?
This is a full-time position located in the Archives Department having variable/flexible working hours to include weekends, holidays, evenings, and overtime as required. This is a promotional opportunity. Benefits may be offered after successful completion of a sixty (60) day introductory period. This is an internal recruitment.
RESPONSIBILITIES: Under the supervision of the VP of Archives/Archives Manager/UVIP Manager:
Provide UVIP and personal tours to SRT Guests (should be able to handle live verbal spiels of varying lengths in front of groups of various sizes)
Serve as a storyteller/face of Graceland for guest.
The host will be responsible for a myriad of tasks and daily logistics; to include creating an atmosphere of fun for guests of all ages.
Must be able to present and convey an enthusiastic attitude and curiosity about Elvis Presley’s life and career with our guests.
Provide a daily report of repairs and concerns to supervisors and assist guests in all types of situations including emergency situations.
Administer First Aid when required.
Research information as required.
Handle Elvis artifacts and answer questions about Elvis and his artifacts.
Cleaning artifact
Organize, scan and catalogue documents & artifacts.
Assist with other Archives projects as assigned.
Assist with Tour Operations Department with SRT and VIP tours as assigned.
Other duties as required.
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: Excellent communication, interpersonal and presentation skills are essential.
Must have demonstrated public speaking experience and presentation skills to include a pleasing voice and use of proper grammar and diction.
Must be able to demonstrate professionalism and excellence in presenting a personal verbal tour to the guest.
Should be able to plan and organize the daily tours and presentations and offer commentary and interesting information.
Should be able to memorize a script and/or autocue or improvise when necessary while keeping the tours running on schedule.
Should have excellent verbal and written skills; ability to speak and understand multi languages a plus but not required.
Must have the ability to cope with extremely heavy workload and perceive and deal with sensitive issues and maintain confidentiality.
Should be able to deal successfully with a wide range of people.
Computer/scanning skills a plus but not required.
Must be able to work under pressure of deadlines and competing needs and be flexible and adaptable in all types of situations.
Opportunity to grow knowledge in archives duties and abilities.
PHYSICAL REQUIREMENTS: Ability to stand and walk for two or three hours at a time; ability to lift boxes weighing up to 25 lbs.; ability to stoop and reach; ability to climb stairs; good, clear speaking voice is essential.
SPECIAL CONDITIONS: No smoking or eating in the work area; Must have a valid driver’s license; uniform is required when giving tour.
CONDITIONS OF EMPLOYMENT: Work flexible hours and overtime as required; ability to work in all types of weather conditions.
APPLICATION PROCESS: Please apply online at www.gracelandjobs.com. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.
