What are the responsibilities and job description for the Medical Call Center Representative position at Elwood Staffing?
Description
Medical Call Center Representative
Top rated healthcare center in El Paso is looking for bilingual call center agents for their contact center in central El Paso. Apply today!
Company Profile
The only medical call center along the - Mexico border that provides the opportunities and environment that supports El Paso's physicians, clinics and partnering hospitals provide.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including :
Medical / Vision / Dental / Rx plans
Holiday Pay
Teladoc (online care)
Referral Bonus Incentive
Weekly Pay
401k
And More!
Medical Call Center Representative Details :
Temp-to-Hire position
hour
Full Time work available
First Shift (Monday through Friday from 08 : 00am to 05 : 00pm)
Patient Services Specialist is responsible for supporting our contact center by answering incoming calls.
Responsible for scheduling appointments for various medical services.
Will be maintaining records, resolving service or clinical issues per department procedures or guidelines.
Provide superior customer services to callers with a friendly and companionate tone.
Medical Call Center Representative Qualifications :
Must have high school diploma or GED.
Must have 1 year of customer service, office, call center experience.
Ability to speak effectively in English and Spanish.
Strong grammatical and data entry skills.
Ability to operate call center applications and equipment.
Must have a friendly, positive outgoing personality.
Must follow good attendance practices.
Applicant may be subject to a background check
Pre-employment drug screen is required as a condition of employment
A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
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