What are the responsibilities and job description for the Service Manager position at Elwood Staffing?
Description
Service Manager
Looking for HVAC Service Managers in Fort Payne, AL!
Company Profile
Company was started in 1981, they have been in the home services business and serving our local community with pride. They provide assistance with a heating and cooling system repair or a new AC installation.
What's in it for you?
1st shift, 8-5 (Overtime or Weekends as needed.
18-20 an hour
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including :
Medical / Vision / Dental / Rx plans
Holiday Pay
Teladoc (online care)
Referral Bonus Incentive
Weekly Pay
401k
And More!
Service Manager Details :
Temp-to-Hire position
hour
Full Time work available
Weekend work required
First Shift (Monday through Friday from 08 : 00am to 05 : 00pm)
Verify technicians have jobs assigned.
Assist service technicians with technical issues and utilize phone support and manufacture tech support.
Make job site visits with technicians for technical assistance when appropriate.
Make job site visits for customer complaints with technicians when necessary.
Assist service dispatcher with questions and location of special parts / supplies.-
Maintain a standby technician when needed for on call.
Verify Technicians are following mandatory lead condition process
Record technicians start times daily. Required for comp time accumulation
Other duties as assigned
Service Manager Qualifications :
Knowledge of all makes and models of units.
Alabama Driver’s License w / Clean Record
Operate companies CRM software effectively
Heating, ventilation, and air conditioning (HVAC) certification is strongly recommended for this position.
NATE (North American Technician Excellence) certification in HP and Gas Furnace is required.
EPA Universal Certification Section 608 is required.
Applicant may be subject to a background check
Applicant may be subject to a Motor Vehicle Report
Pre-employment drug screen is required as a condition of employment
A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
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