What are the responsibilities and job description for the Office Manager- Sales & Customer Service Oriented position at eMaids?
Office Manager -Sales and customer service oriented - Elevate Your Career with a Growing Cleaning Business
Are you a driven leader with a passion for sales and team development? Are you ready to make an impact in a dynamic, fast-paced environment? If you thrive on achieving results and inspiring others, we want to hear from you!
MUST HAVE SALES EXPERIENCE
What We Offer:
- Training and Support: Gain the tools you need to succeed and advance your career.
- Competitive Pay: Enjoy a salary that reflects your expertise and contribution.
- Bonus Opportunities: Your success is rewarded.
- Work-Life Balance: Paid Time Off and Holiday Pay.
- Retirement Planning: IRA Plan with company match.
- Team-Building Culture: Participate in fun and rewarding events with a close-knit team.
Your role as an office sales manager:
Sales Leadership
Develop and implement strategies to drive new business, with a focus on securing larger corporate sales accounts.
Inspire and manage a sales team by assigning tasks, setting goals, and providing ongoing coaching and leadership.
Operational Excellence
Collaborate with the operations department to ensure flawless execution of sales commitments.
Support daily operations, including managing sales data, customer service processes, and HR workflows.
Proactively identify and resolve challenges to improve customer satisfaction and operational efficiency.
Act as a trusted leader, making critical decisions in the manager’s absence to ensure seamless business operations.
Customer Satisfaction - Champion a customer-focused culture by promptly addressing concerns and delivering exceptional service.
Performance Management- Conduct performance evaluations, recognize achievements- guide team members in areas of improvement.
Who You Are: Proven sales and management experience (3 years required)
- A natural leader with strong team management and motivational skills
- A problem solver with excellent communication and customer service expertise
- Preferred experience working in a service-related industry
- Tech-savvy, organized, and able to manage multiple priorities effectively
- Bilingual in Spanish (preferred but not required)
About Us:
We are a fast-growing cleaning company dedicated to excellence in service and operations. We take pride in our team, our values, and our commitment to delivering outstanding cleaning solutions for our clients. As a sales Manager, you’ll have the opportunity to lead and grow, contributing to our success while making an impact on the lives of our team and customers.
