What are the responsibilities and job description for the Probation Agent / EM Specialist position at EMASS?
Job Summary
We are seeking a dedicated and compassionate Agent to join our team. The ideal candidate will play a crucial role in supporting individuals in crisis situations, utilizing their skills in social work, crisis management, and case management to provide effective assistance. This position requires strong interpersonal skills and the ability to work collaboratively with various stakeholders to ensure the best outcomes for clients.
Responsibilities
- Conduct interviews with clients to assess their needs and develop appropriate action plans.
- Provide crisis management support, ensuring clients receive immediate assistance during emergencies.
- Maintain accurate and detailed reports on client interactions and case progress.
- Utilize motivational interviewing techniques to empower clients in their decision-making processes.
- Manage cases by coordinating services and resources tailored to individual client needs.
- Participate in ongoing training and professional development to enhance skills related to social work and crisis intervention.
Qualifications
- Bachelor’s degree in Social Work, Psychology, or a related field preferred; relevant experience may be considered in lieu of degree.
- Proven experience in crisis management, social work, or law enforcement is highly desirable.
- Strong report writing skills with attention to detail for documentation purposes.
- Experience with case management practices and familiarity with community resources.
- Excellent interviewing skills with the ability to establish rapport quickly with clients from diverse backgrounds.
- Ability to work independently as well as part of a team in high-pressure situations.
- Commitment to maintaining confidentiality and adhering to ethical standards in all interactions.
We encourage passionate individuals who are eager to make a difference in the lives of others to apply for this rewarding opportunity as an Agent.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- No nights
- No weekends
Ability to Commute:
- Troy, MO 63379 (Required)
Work Location: In person
Salary : $16
