What are the responsibilities and job description for the Front Desk Agent - Full-time position at Embassy Suites Boston Marlborough?
About Us:
Join our dynamic team at Embassy Suites in Marlborough as a Front Desk Agent and embark on an exciting journey with Pyramid Hotel Group.
Shift: Mostly 3-11pm
As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth and providing exceptional service. Your responsibilities will include:
As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount! Come join the best team in hospitality!
Weekend availability is a must.
Qualifications:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.
Overview:Join our dynamic team at Embassy Suites in Marlborough as a Front Desk Agent and embark on an exciting journey with Pyramid Hotel Group.
Shift: Mostly 3-11pm
As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth and providing exceptional service. Your responsibilities will include:
- Greeting and registering guests efficiently and courteously.
- Providing prompt and personalized assistance to meet guest needs.
- Accurately processing guest accounts and ensuring a smooth check-out experience.
We strive for excellence at Pyramid Hotel Group, and we're looking for enthusiastic individuals who share our commitment to providing the highest quality service.
Don't miss this opportunity to start your new year with a rewarding career!
As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount! Come join the best team in hospitality!
Weekend availability is a must.
Qualifications:
Education:
High school diploma preferred.
Experience: Prior hospitality experience preferred.
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
