What are the responsibilities and job description for the LOBBY ATTENDANT - PM SHIFT position at Embassy Suites by Hilton Colorado Springs?
Description
We're searching for a Lobby Attendant with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!
Responsibilities
- Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
- Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
- Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
- Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
- Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Qualifications