What are the responsibilities and job description for the Housekeeping Supervisor position at Embassy Suites by Hilton Newark Wilmington South?
Description
Exciting opportunity to join the Embassy Suites Newark as our Housekeeping Supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the establishment in accordance to corporate and franchise standards. Responsible for all aspects of the housekeeping function including but not limited to supplies, linen, equipment, work orders and others duties as assigned.
Responsibilities
- Assists the Executive Housekeeper and Assistant Executive Housekeeper in the supervision of all housekeeping associates. Also, assists in the scheduling and training of all staff.
- Acts as a liaison for the Director of Housekeeping and the Housekeeping Inspectors.
- Responds to guests' requests and complaints concerning the housekeeping department.
- Inspects guest rooms to ensure that qualities of work and hotel standards are maintained.
- Maintains contact with the Front Desk and Sales. Approves rooms for occupancy and notifies the front desk.
- Fills in for the Executive Housekeeper / Assistant Housekeeper in his / her absence.
- Assists the Executive Housekeeper / Assistant Housekeeper with monthly inventories of guest and housekeeping supplies. Also place orders for all necessary equipment.
- Maintains and issues housekeeping keys.
- Ensures that staff is in adherence to hotel uniform / grooming standards at all times.
- Performs other duties as assigned by management.
SUPERVISORY RESPONSIBILITIES :
Qualifications
