What are the responsibilities and job description for the PM Houseman position at Embassy Suites by Hilton?
Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. This position is a second shift position. Must be available to work 3P - 11P.
Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
- Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
- Cleans rooms, hallways, and restrooms.
- Wash walls and ceiling, moves furniture’s and turn mattress.
- Sweeps, mops, scrubs, waxes, and polishes floor.
- Dusts and polishes metalwork.
- Collect soiled linen for laundering.
- Received linen supplies from floor shoots.
- Maintains housekeeping carts.
- Removes trash collected by room attendants.
- Walk all assigned floors at the beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen.
- Pick up clean linen and refill the par stock of linen on each floor pantry.
- Deliver towels, cribs, cots and other items to the guest rooms on request.
- Perform duties of room attendant when necessary.
- Sort linen, stock room attendant closets.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Help the room boys / house maids with the heavy lifting when super cleaning / spring cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.
- Assist room boys / house maid with placing bed boards, roll-ways beds, extra bed etc.
- Report missing / found articles, damage, or merchandise problems to the housekeeping supervisors.
- Respond at all times in a friendly, helpful manner to guests and other colleagues.
- Take up any tasks assigned by the supervisors as and when needed.
- Report to work in required uniform and in adherence with the Hotels Dress Code Policy.
- Must be able to work independently and as a team player
Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
- Prior housekeeping experience desirable
- Must be able to communicate in English
- Must have the ability to clean rooms during an eight-hour working day
- Self-starting personality with an even disposition
- Ability to meet standards of appearance
- Can communicate well with guests
QUALIFICATION STANDARDS:
Education: High School graduate or equivalent preferred.
Experience: Previous experience in the service industry a plus.
NOTICE:
Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry, a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.
Job Type: Full-time
Pay: $16.25 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16