What are the responsibilities and job description for the Banquet Server position at Embassy Suites Columbus, OH?
Banquet Server Job Description
Position is hourly rate plus gratuity
Position Summary
The Banquet Server works under the direction of the Banquet Manager. Primary responsibilities include serving food and drinks in a professional manner and providing exceptional service to your guest.
Primary Responsibilities
Attentively listen to pre-shift meetings; Communicate with support crew and management
Bus and set tables.
Perform set up and breakdown of various stations (deli, dessert, coffee, espresso, etc.).
Set up banquet room as instructed by Banquet Manager to include linen, service-ware and glassware.
Maintain complete knowledge of service requirements for assigned function: Pre-function side-work; Particular characteristics/description of wines/champagne ordered; Prices for specified bar selections on cash bars; Station assignment and table set-up; Group name, type of function and expected attendance; Scheduled hours of service; Special requests/arrangements; Order of service, traffic flow in room; VIP's
Maintain complete knowledge of and strictly abide by state liquor regulations
Complete pre-function side-work: check quality and amount of all stock and supplies using checklist; transport necessary supplies from storage areas to service area; Fold napkins, set linen/skirting on tables;
Set tables according to service standards; Set up all condiments and beverages (non-alcoholic); ensure a sufficient supply of all silverware, glassware and chinaware for service; Prepare all cold food items(cereals, fruits and salads) as assigned by the Supervisor; Check cleanliness and condition of assigned station and service areas; rectify any efficiencies. Set up side station as assigned by supervisor.
Greet guests as they arrive and assist them with seating at tables
Retrieve alcoholic beverage items from bar and serve to guests; Open and serve wine/champagne bottles
Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet; Clear each course following procedures
Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas
Remove all tabletop items, linen and equipment from the function room as designated by function requirements
Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements
Complete closing side duties: Breakdown all goods as specified. Clean all equipment as assigned.
Other duties as assigned