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Banquet Captain - Red Wolf Convention Center - Jonesboro, AR

Embassy Suites Jonesboro Red Wolf Convention...
Jonesboro, AR Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 6/17/2025

⭐⭐⭐ Join our team! Now hiring Banquet Captain - Red Wolf Convention Center, Jonesboro, AR ⭐⭐⭐

Red Wolf Convention Center is proudly managed by O’Reilly Hospitality Management, LLC (OHM.)

At OHM, WE are:

✅A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.

⭐Committed to empowering team members throughout all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact.

⭐Seeking supportive, collaborative, persuasive, relationship-builders to join our team!

What we offer:

✔ 401k & Roth match – full-time and part-time team members are eligible!

✔ Health, Dental, Vision & Life Insurance Options

✔ Paid Time Off, including Paid Parental Leave

✔ Growth Potential and Career Advancement

✔ Hotel/Restaurant Travel Perks & Discounts!

Ready to start your journey with us? View the full job description attached and click Apply to get started with your application.

Essential Responsibilities:

  • Requisitions additional help as required by banquet schedule.
  • Directs setting up of tables and decorations.
  • Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner.
  • Ensures that servers are ready to serve meals when there are prepared.
  • Observes guests to fulfill any additional requests, to perceive when next course should begin or when meal is completed.
  • Supervises wait staff and set up staff.
  • Aids in the operation of banquet department.
  • Trains all set up and wait staff.
  • Ensures proper banquet check control.
  • Actively participates in room set up and service.
  • Inventories all equipment.
  • Displays awareness and compliance with security, safety, emergency and energy procedures.
  • Relieves banquet manager and operates the department.
  • Meets and greets hotel guests to ensure all needs are met.
  • Takes the initiative to greet guests in a friendly and warm manner.
  • Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
  • Knows and complies with all company policies and procedures pertaining to this position and its duties.
  • Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
  • Performs other duties and responsibilities as required or requested.

Skills & Abilities:

  • Proficient with Microsoft Office suite (Word, Excel.)
  • Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Pleasant, polite manager who maintains a neat and clean appearance.
  • Ability to motivate team members to work as a team to ensure that food and service meet appropriate standards.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • Strong leadership, management, organizational and communication skills.
  • The ability to spot and resolve problems efficiently.
  • Excellent verbal and written communication skills.
  • The ability to deliver results.
  • The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
  • The ability to multitask and prioritize.

Hours:

  • Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience:

  • High school diploma/GED.
  • 2 years’ experience in a supervisory leadership role.
  • 1-year hospitality or banquet experience preferred.

Physical Requirements of the Position:

  • Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Requires walking or standing to a significant degree.

  • May be required to lift in excess of 40 pounds on occasion.

Physical Activity of the Position:

  • Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: 38 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Work Location: In person

Salary : $12 - $16

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