What are the responsibilities and job description for the Housekeeping Houseman position at Embassy Suites Lubbock?
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!Responsibilities:
- Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
- Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
- Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
- Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
- Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
- Strong knowledge of cleaning techniques and products
- At least 1 year of experience as a houseperson or housekeeper preferred
- Hard worker with strong time management, organizational, and communication skills
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Must have graduated high school or received an equivalent certification (GED)
Come and join our strong team here at Embassy Suites Lubbock where we like to Make A Difference with our employees, our guests, and our community. Making a Difference is what makes our brand unique, makes each of us want to work together, and makes guests want to stay with us.