Executive Housekeeper

Job Description

Job Description

JOB SUMMARY

Guides staff in maintaining the highest levels of cleanliness and quality service, exceeding guest expectations and hotel standards in a friendly,

professional manner. Additional responsibilities include staffing, training, scheduling of employees, and inventory control. Responsible for overseeing

the activities of Housekeeping and Laundry.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Responsible for the smooth, efficient, cost effective operation of the Housekeeping Department including labor management, inventory control, and the development and maintenance of a positive and supportive work environment and inter / intra departmental relationships.
• Prepares daily work schedule to meet occupancy demands and room turn
• Analyzes daily room turn and makes staff or procedural adjustments as necessary
• Inspects / evaluates physical condition of the hotel daily for cleanliness and necessary repairs
• Greets and interacts with guests in an outstandingly friendly and professional manner
• Possesses full knowledge of the specific duties, responsibilities, and skills of each member of the Housekeeping department, and performs in any capacity as needed.
• Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect.
• Interviews and makes recommendations regarding hiring of personnel.
• Provides training for employees regarding OSHA regulations, department policies and procedures, operation of equipment, Safety Training, and daily tasks.
• Coaches, counsels, retrain personnel as needed in order to ensure acceptable performance.
• Manages Housekeeping inventory, ensuring that team has dedicated resources.
• Notifies GM, and / or Chief Engineer of maintenance repairs.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

PHYSICAL DEMANDS