Houseperson

Join Our Team as a Houseperson at Embassy Suites Pittsburgh

Are you a reliable and hardworking individual who thrives in a fast-paced environment? Embassy Suites Pittsburgh is looking for a dedicated Houseperson to support our housekeeping team and ensure our hotel remains spotless and welcoming for our guests.

Job Objective:

The Houseperson is responsible for collecting linens and trash from housekeeping carts and public areas while assisting in maintaining the cleanliness of all guest and public spaces. This role works closely with the housekeeping team and follows the direction of the Housekeeping Supervisor.

Key Responsibilities:

• Guestrooms and Public Areas:
  • Collect room status reports from the Housekeeping Supervisor to begin stripping checked-out rooms.
  • Remove soiled linens and trash from guest rooms before housekeepers begin cleaning.
  • Empty housekeeping carts of soiled linens and trash.
  • Spot-clean walls and doors on each floor.
  • Vacuum, sweep, and mop hallways, stairways, vending areas, and foyers.
• Stocking and Organizing:
  • Restock linen carts with amenities and supplies for room attendants.
  • Deliver supplies directly to rooms as needed.
  • Ensure all closets and linen chutes are locked at all times.
  • Organize and store incoming housekeeping supply orders.
• Public Areas:
  • Regularly vacuum and mop stairwells and monitor them for trash.
• Other Duties:
  • Perform additional tasks as assigned by management.

Qualifications:

• Skills:
  • Good verbal and written communication skills.
  • Ability to work effectively in a team environment with minimal direct supervision.
• Experience:
  • High school diploma or equivalent.
  • Previous hotel housekeeping experience is preferred but not required.
• Language Skills:
  • Ability to work with a diverse team and respond to customer inquiries professionally.
• Physical Requirements:
  • Ability to stand and walk for the entirety of an 8-hour shift.
  • Must be able to lift and push up to 50 lbs.
  • Frequent bending and stooping are required.

Work Environment:

• Work in a moderate-noise environment.
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

What We Offer:

At Embassy Suites Pittsburgh, we provide:

• A supportive and collaborative work culture.
• Opportunities for growth and development.
• A chance to be part of a team committed to delivering exceptional guest experiences.

Customer Satisfaction:

Our guests are at the heart of everything we do. As a Houseperson, you play a vital role in ensuring a positive guest experience by maintaining cleanliness and assisting your teammates. Upholding professionalism and courtesy at all times is essential.

Safety & Security:

The safety and security of our guests and team members are top priorities. You must adhere to all hotel safety policies, including proper key control, chemical usage, and promptly reporting hazards or safety concerns.

Embassy Suites Pittsburgh is committed to maintaining a positive and professional work environment. If you’re passionate about hospitality and take pride in a job well done, we’d love to hear from you!