Shuttle Driver

Shuttle Driver/ Luggage Attendant:

• Warmly welcome guests, creating a positive first impression of hotel.
• Promote hotel facilities and provide accurate information on hotel facilities, local attractions/ events, transportation arrangement and directions around the community.
• Maintain effective communication amongst the Bell Staff and with all hotel departments.
• Stay aware of issues relating to Bell Staff and general hotel operations.
• Adhere to arrangements made and instructions relating to special guest needs, large group arrivals, VIP and special requests, special transportation needs, etc.
• Load and unload guest luggage and other belongings from a variety of vehicles, escort guests to and from guest rooms, transport luggage/belongings to and from guest rooms, bell closet and other hotel areas, navigate bell carts carefully through public areas, in and out of elevators and in corridors, demonstrate features of guest room and promote hotel facilities, deliver guest faxes, amenities, etc.
• Transport guests to and from designated and approved locations using official hotel vehicles (cars or vans).
• Operate hotel vehicles in a safe manner and in accordance with established laws.
• Perform assigned duties associated with guest transportation (ex. maintains logs, show videos, etc.).
• Read, track and comply with guest transportation schedules established on a daily basis.
• Properly maintain and clean hotel vehicles.
• Ensure the timely delivery of guest luggage, packages, gifts, messages, facsimiles, newspapers, etc. Follow security procedures on the handling of guest room keys and the protection of guest-related information.
• Listen to and promptly act to correct guest problems and complaints.
• Clean and organize hotel front entrance, bell stand area and bell closet including daily light cleaning.
• Driver comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
• Remain calm and alert especially during emergencies or heavy hotel activity and handle complications from driving in the local community.
• Listen, understand and respond immediately to customer and associate inquiries and requests for assistance.
• Greet customers with a friendly and sincere welcome.
• Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
• Clearly communicate the features and services of the hotel facilities.
• Maintain an alert and attentive demeanor.
• Maintain cleanliness of the hotel vehicles by cleaning and washing it when appropriate.

Job Qualifications and Requirements:

• Basic reading, writing, skills.
• Some housekeeping experience and ability to speak English preferred.
• This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic reading, writing, abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.

Salary: $20.00 /hour

Job Type: Part-time

Pay: $20.00 per hour

Shift:

• 8 hour shift
• Evening shift

Work Days:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Portland, ME: Relocate before starting work (Required)

Work Location: In person

Salary : $20