What are the responsibilities and job description for the Breakfast Attendant position at Embassy suites St. Louis Airport?
Position Title: Breakfast Attendant
Department: Restaurants
Report to: Food and Beverage Manager
POSITION PURPOSE:
Service of food and/or beverages and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCITONS:
- Check station before, during and after shift for proper set-up and cleanliness.
- Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness.
- Stock, replenish and clean Breakfast buffet
- Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Replenish beverages as necessary and check will guests for overall satisfaction.
SUPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
- Bus/clear tables.
- Perform all assigned sidework to include replenishing condiments and restocking sidestands and folding napkins.
- Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
- Report any suspicious persons or activities to a supervisor immediately.
Other:
Upon employment, all employees are required to comply with the standards, rules and regulations which may be established by LHM and may be updated from time to time. Employees who violate Hotel rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Employees may also be required to attend group and/or department meetings in addition to the scheduled work shift as necessary.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings, serviceware and all menu items and accompaniments.
- Ability to remember, recite and promote the variety of menu items.
- Basic knowledge of the English language sufficient to understand inquires from customers and communicate preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processed within the hotel.
- Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check.
- Ability to operate beverage, toast equipment.
- Ability to transport a maximum of 50 pounds on a continuous basis.
- Ability to operate a cash register and demonstrate knowledge of cash handling procedures.
QUALIFICATION STANDARDS
Education:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred.
Experience:
No prior experience required. Prior hospitality experience preferred.
Grooming:
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Food Service: 1 year (Preferred)
- Restaurant Experience: 1 year (Preferred)
Work Location: In person
Salary : $16