What are the responsibilities and job description for the Software Engineering Manager position at EMC Insurance?
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
*The preferred candidate will reside within 1 hour of Des Moines Iowa*
As a Software Engineering Manager for Agile Delivery technology teams, you will lead and mentor a team of talented software engineers to deliver high-quality, scalable, and innovative software solutions. You will be responsible for managing the development process, ensuring alignment with Agile methodologies, and fostering a collaborative and dynamic work environment. Your role will involve coordinating with cross-functional teams, defining project goals, and driving continuous improvement and plan upskilling for team members.
ESSENTIAL FUNCTIONS
Technical Leadership
- Aligns organizational goals, practices, and projects with enabling technology to support technology strategy
- Maintains the organization's effectiveness and efficiency by delivering and supporting the organization’s digital transformation journey
- Works closely with leaders to understand the service requirements of customers and other key stakeholders and delivers IT strategies and solutions
- Directs research and recommends new products and new technologies, builds prototypes, and shares knowledge with other areas of IT to support corporate business objectives
- Mentors and trains team members on programming techniques, test driven development, and system functionality
- Identifies and supports emerging technologies into the product team for future projects and possible integration
- Makes recommendations to leader on forecasting, annual budget, and scheduling expenditures. Analyzes variances, and implements corrective action
- Ensures vendor compliance with organization's policies, procedures, and regimes through approved validation methods
- Provides input to support technology operations purchases, including hardware, software, support services, and telecommunications circuits
- Works closely with outside vendors to implement and oversee systems as well as day-to-day processes
Solution Ownership and Delivery
- Plans, coordinates, and oversees daily operational activities of assigned technology products
- Manages and aligns software with the business objectives of EMC
- Recommends architecture direction for software and product team services to build upon and improve operational effectiveness and efficiencies
- Collaborates with technology team and business stakeholders to identify and assess the technology capabilities required to meet or maintain the business and product roadmap
- Identifies and communicates technical problem trends and proactively develops ways to address
- Recommends and oversees the collection and review of operational metrics, including measures at an operational and executive level and continually updates and improves metrics to meet new requirements
- Provides recommendations on strategy and initiatives impacting technology applications to meet the current and future needs of respective business areas while maintaining our technical architecture and support
- Actively aligns projects and corporate initiatives
- Plans and guides strategy for project execution according to established methodologies and standards
- Answers technical questions about project direction, automation of technology, system security and functionality, and data quality of assigned product teams
- Ensures project work plan is followed and updated to ensure customer requirements are met promptly and within the allocated budget
- Evaluates hardware, software, and services through data-driven process planning
Solution Development
- Facilitates the design and development of architecture for business applications and core services
- Ensures team collaboration for designing interfaces to complex enterprise and third-party applications
- Proactively anticipates and proposes solutions to reduce potential impact to other systems
- Promotes and encourages collaboration with product teams to ensure that corporate business objectives are met
- Ensures the efficient use of core services, packages and Application Programming Interfaces (APIs) in product teams
- Analyzes day-to-day functionality of assigned applications and provides IT Leadership with insights and actions
- Guides test driven development, including application test cases and application validations for configurations to ensure they meet business requirements, performance level, and availability thresholds
- Monitors effective use of assigned applications and systems with alignment to technical architectural standards and business goals
Team Leadership and Development
- Manages and monitors the workload and performance of the team
- Collaborates with team members to establish performance goals and monitors status, conducts performance reviews, and provides coaching
- Interviews, hires, and recommends salary adjustments for team members
- Resolves disciplinary issues, reviews results, action plans, and progress
- Organizes and plans educational opportunities for assigned team
- Develops team expertise and completes succession planning, including identifying talent and implementing development plans for critical positions
- Supports diversity, equity, and inclusion initiatives
- Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes
Quality and Support
- Implements the strategy for effective testing plans using test-driven development at the program and system level
- Guides the strategy for alerting and monitoring of applications
- Establishes and implements the strategy with product teams about remediation of issues with security, data quality and integrity of systems
SUPERVISION
Senior Software Engineer
Software Engineer I
Software Engineer II
Software Engineer III
Business Analyst
Senior Business Analyst
Job titles and number of team members supervised varies by team.
EDUCATION & EXPERIENCE
The education and experience below are required for the job unless labelled as preferred:
- Bachelor’s degree, preferably in computer science or related field, such as information systems or equivalent relevant experience
- Ten years of experience in progressively responsible roles in IT or equivalent experience
- Experience with core system platform management
- Property and casualty insurance experience
- Prior experience with cloud technologies like AWS preferred
KNOWLEDGE, SKILLS & ABILITIES
- Excellent knowledge of programming languages for applicable systems
- Strong problem-solving abilities to analyze complex situations
- Advanced attention to detail, organizational and multi-tasking skills
- Excellent verbal and written communication skills, including presentation and documentation skills
- Ability to work in coordination with others to accomplish departmental and company objectives through proper delegation
- Ability to manage multiple projects at once, meet deadlines, and monitor the financial budgeting and its impact on the overall projects
- Advanced analytical and problem-solving abilities to identify problems and implement effective solutions
- Good knowledge of insurance principles
- Ability to manage multiple projects at once, meet deadlines, and monitor the financial budgeting and its impact on the overall projects
- Strong leadership and customer service skills
- Excellent knowledge of key performance indicators (KPIs) and ways to improve them
- Excellent human relations skills
- Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC’s business
NOTICE
This description in no way states or implies that these are the only duties to be performed by the team member occupying this job. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
