What are the responsibilities and job description for the Underwriting Manager - Life position at EMC Insurance?
At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Manages daily operations associated with underwriting and new business workflow and our book of business. Ensures state and federal requirements and service standards are met. Manages underwriting team by providing guidance, direction, training, and performance management. Leads strategic projects, collaborates to implement innovative new systems and solutions, and recommends changes to risk management protocols.
ESSENTIAL FUNCTIONS
- Manages daily operations associated with underwriting processes and workflow.
- Monitors and oversees quality and service across all underwriting processes, data sources, and distribution channels to ensure the integrity of our underwriting programs.
- Oversees the development and implementation of new and/or revised underwriting guidelines, manuals and procedures and communicates changes to team.
- Responds to and resolves escalated underwriting service requests or issues for agents, applicants, vendors, and internal teams.
- Leads strategic projects with underwriting subject matter expertise to achieve corporate goals for profitability and growth.
- Collaborates with consultants and vendor partners to design, test, and implement new systems, tools, or enhancements.
- Evaluates complex medical, personal, and financial information via 2nd signature review, escalations, or production underwriting caseload.
- Oversees and monitors the workload and performance of the team.
- Conducts reviews and provides coaching. Interviews, hires, and recommends salary adjustments for team members.
- Develops team expertise and assists with succession planning, including identifying talent and implementing development plans for critical positions.
- Supports diversity, equity, and inclusion initiatives. Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes.
- Completes regular quality audits of the underwriting team and third-party support vendors.
SUPERVISION
Senior Underwriter EMCNL – 1
Underwriter 1- EMCNL - 1
EDUCATION & EXPERIENCE
The education and experience below are required for the job unless labelled as preferred:
- Bachelor’s degree, preferably in required in insurance, business administration, or medical field preferred
- Ten years of experience in life or health underwriting or related experience, including
- Prior people leadership experience
- Completion of LOMA coursework, CLU designation, and/or ALU exams preferred
KNOWLEDGE, SKILLS & ABILITIES
The knowledge, skills and abilities below are required for the job unless labelled as preferred:
- Excellent and proven underwriting judgment with ability to make sound decisions
- Advanced knowledge of life insurance claims, reinsurance, group risk and rating methodology and concepts
- Excellent knowledge of computers and insurance administration systems
- Exceptional problem-solving and decision-making skills
- Demonstrated leadership abilities with the ability to motivate team members
- Ability to continually look for ways to improve processes and procedures
- Excellent human relations skills
- Excellent investigative, analytical, and problem-solving abilities
- Excellent written and verbal communication
- Excellent organizational and customer service skills
WORKING CONDITIONS
Sedentary Work: Exerting up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
NOTICE
This description in no way states or implies that these are the only duties to be performed by the team member occupying this job. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not constitute an employment contract, express or imply, other than an “at will” employment relationship.
Per the Colorado Equal Pay for Equal Work Act, the hiring range for this position for Colorado-based team members is 105,211.24-135,116.83
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
