What are the responsibilities and job description for the Front Desk Agent position at EMC Ltd?
Are you a people person who enjoys creating great first impressions? Do you thrive in a fast-paced environment where no two days are the same? If youre looking for a flexible and rewarding role with full training, an immediate start, and career growth opportunities, we want to hear from you!
We are currently hiring a Front Desk Agent to be the face of our business. This role is perfect for someone who enjoys meeting new people, handling enquiries, and ensuring guests receive the best possible service from start to finish.
Why Youll Love This Role:
- Full Training Provided No prior experience? No problem! Well give you all the tools you need to succeed.
- Immediate Start Available Start your new career right away!
- Flexible Work Schedule Ideal for those looking for a balanced and adaptable work life.
- Exciting and Varied Role Every day brings something new, keeping the job fresh and engaging.
- Career Growth Opportunities We invest in our team members and provide opportunities for development and promotion.
- Supportive Team Environment Work alongside a fantastic, friendly, and professional team.
What Youll Be Doing as a Front Desk Agent:
- Welcoming guests with a warm and professional approach, ensuring they feel valued and comfortable.
- Handling check-ins and check-outs efficiently, providing a seamless experience for all visitors.
- Answering enquiries via phone, email, and in person, offering helpful information about services and facilities.
- Processing bookings, reservations, and transactions, ensuring accuracy and professionalism.
- Providing excellent customer service, resolving any issues and addressing guest needs with a positive attitude.
- Assisting with administrative tasks, such as updating records and managing schedules.
- Working closely with other departments to ensure smooth daily operations.
- Providing information on additional services and upgrades, with opportunities to develop sales skills.
What Were Looking for in a Front Desk Agent:
- A friendly, welcoming personality with outstanding communication skills.
- A positive and professional attitude, ready to take on new challenges.
- The ability to handle multiple tasks efficiently while maintaining attention to detail.
- A passion for delivering top-tier customer service and creating a positive guest experience.
- Strong problem-solving skills and the ability to stay calm under pressure.
- Basic computer skills and a willingness to learn new systems.
- Previous experience in a front desk, customer service, or hospitality role is a plus, but not essential full training is provided!
What We Offer:
- Competitive Pay Earn while being part of an exciting and professional work environment.
- Full Training & Development Gain valuable experience in guest services, administration, and sales.
- A Fast-Paced & Rewarding Role Be part of a business where your contributions truly make a difference.
- Opportunities for Career Growth Progress into senior roles with our development programs.
- Employee Perks & Benefits Enjoy exclusive company benefits and incentives.
Apply Today!
If youre looking for a new challenge in a friendly, professional, and customer-focused role, wed love to hear from you! Apply now and take the first step towards a rewarding career as a Front Desk Agent.
