What are the responsibilities and job description for the Front Desk Assistant position at EMC Ltd?
Be the welcoming presence that sets the tone for every guest and client interaction.
Were looking for a professional, personable, and dependable Front Desk Assistant to join our Birmingham, team. The Front Desk Assistant serves as the face of our organization, providing essential support to both guests and internal teams. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is passionate about delivering exceptional service.
About the Front Desk Assistant Role
As a Front Desk Assistant, you will:
Greet and assist guests, clients, and staff with a welcoming and professional attitude.
Oversee the check-in and check-out process to ensure a smooth and efficient experience.
Handle incoming calls, emails, and in-person inquiries with accuracy and care.
Manage appointment scheduling, visitor logs, and front desk communications.
Keep the front desk area clean, organized, and presentable at all times.
Support the administrative team with filing, data entry, and basic clerical tasks.
Collaborate with other departments to ensure day-to-day operations run seamlessly.
What Were Looking For in a Front Desk Assistant
To succeed as a Front Desk Assistant, candidates should bring:
Strong communication and interpersonal skills with a focus on customer service.
A detail-oriented mindset and excellent organizational habits.
The ability to multitask and stay composed in a busy, front-facing environment.
Basic computer proficiency; experience with scheduling or office software is a plus.
Prior experience as a Front Desk Assistant, receptionist, or administrative assistant is preferred.
A flexible schedule with availability to work occasional evenings or weekends as needed.
Why Become a Front Desk Assistant With Us:
As a Front Desk Assistant, youll enjoy:
A supportive, team-driven workplace environment.
Opportunities for career development and advancement within the organization.
Competitive compensation and employee benefits.
The chance to make a lasting impression on every guest, client, and team member you interact with.
Apply Now
If you're ready to bring your energy, professionalism, and service-oriented mindset to our Birmingham team, apply today to become our next Front Desk Assistant. Your role will be essential to creating a welcoming and efficient environment for everyone who walks through our doors.
