Service Coordinator - Cincinnati, OH

DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc.  EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance.  DeBra-Kuempel combines the expertise of two of the tri-state’s oldest and most innovative companies, providing mechanical and electrical services to Cincinnati, Dayton, Columbus, Evansville, Lexington, Louisville, and the surrounding areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with account manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office, as required.
• Scheduling technicians as required to meet the varying needs of our customers.
• Preparing contracts for implementation, invoicing, and effectual communication within the organization to the proper team members involved.
• Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.

• Performing effectively and confidently, occasionally without supervision.

MINIMUM QUALIFICATIONS

To best meet the needs of our organization and customers, the right person will meet the following qualifications:

• Strong written and verbal communication skills are required.
• The ideal candidate will demonstrate an ability to interact with all levels of the organization with a positive, engaging, proactive, and team-based style.
• A professional appearance is required.
• Knowledge and/or experience within a mechanical contracting firm is a plus but not required.
• Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms a plus but not required.

• Must possess a valid driver’s license.

PREFERRED EDUCATION and/or EXPERIENCE

•  A minimum of 3-5 years of recent administrative support experience is required.
•  A minimum of 2 years of accounting experience is preferred but not required.

COMPUTER SKILLS

•  Must demonstrate excellent proficiency in Microsoft Office applications (i.e. Outlook, Word, Excel, etc.)
•  The ideal candidate must demonstrate a willingness to learn other software applications, as required.

CORE VALUES

The requirements listed below are representative of our Core Values and characteristics sought to perform this role successfully:

•  CUSTOMER SERVICE- We assure a quality response in a timely manner for both internal and external customers.
•  DEPTH OF KNOWLEDGE- Our team offers clients the highest level of understanding of mechanical and electrical systems.
•  SOLUTIONS BASED- Our team identifies issues and focuses on solutions while mitigating down time.
•  DO THE RIGHT THING- Our team demonstrates integrity in everything we do.
•  ENTREPRENEURIAL/PASSIONATE- Our team strives to enhance and grow our customer base, both internally and externally, by leveraging all our assets.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled

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