What are the responsibilities and job description for the Inside Sales Support position at EMCOR?
Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.
Job Title: Inside Sales Support
Principal Duties and Responsibilities
- Develop and or complete written scopes of work related to maintenance or service work being quoted
- Attend all maintenance contract renewal meetings
- Support preparation of bid temps and proposals related to maintenance contracts
- Communicate with sales account managers regarding renewals being addressed
- Complete site visits to gather information required to better serve our customers
- Communicate with vendors as needed to gather costs for services needed to complete the maintenance being quoted
- Interact with Departments within Mesa as needed to complete assigned tasks
- Amend, adjust, change scopes, bid temps, presentation documents, etc. as required or
- Prepare booking packages for work quoted and sold by Sales Team or as requested by management
- Attend maintenance sales training
- Present new technology and enhanced PM services when presented with an opportunity
- Report all findings, customer opinions, pictures and results to company leadership
- Maintain constant communication with Branch, Service, or Salesperson being
- First 3 months onboarding should include on-site visit with field personal to understand/educate CSR on HVAC terminology needed to put together an effective proposal.
- First 6 months to shadow sales team members & management team.
- Attend and participate in sales meetings
- Prospect and identify when available new maintenance opportunities.
- Build rapport with new and existing customers to maintain positive relationships and trust.
- Demonstrate a personal commitment to your growth and development as a Sales Professional, including attendance at product and sales training events, participation at all professional training provided by EMCOR/Mesa,
Job Specifications (incl. Education requirements, minimal experience, computer skills required, etc.)
- Bachelor’s degree in business or engineering is preferred.
- 2 years’ experience in customer service
- Experience in the HVAC is preferred
- Strong customer presentation skills and a demonstrated sales aptitude
- Strong computer skills using MS Office required.
- Competitive nature
- Reliable, self-driven, organized, articulate, and goal
- Excellent problem-solving skills
- Ability to communicate clearly, manage time effectively, multi-task, & prioritize.
- Able to identify different types of customer personalities and adapt/respond accordingly.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
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