What are the responsibilities and job description for the IT Support Specialist position at EMD Networking Services, Inc.?
Overview
Starting at $25/hr for entry level, but commensurate with experience. We are seeking to hire a support technician that will provide remote and onsite support for our clients.
Responsibilities
- Provide technical support to end-users on various IT issues and incidents
- Troubleshoot hardware, software, and network problems
- Manage user accounts, permissions, and access rights
- Install, configure, and maintain computer systems and software
- Collaborate with team to resolve complex issues
- Document technical processes and procedures
Qualifications
- Effective communication skills and ability to work well in a team environment
- Excellent problem-solving skills and attention to detail
- Ability to troubleshoot within Windows Operating systems
- Strong knowledge of desktop support, network administration, VLANS, VPNs, and Firewalls
- CompTIA A / Network / Server certification is an asset
If you are passionate about technology and enjoy helping others with their IT needs, we encourage you to apply to be a part of our amazing team!
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Ability to Commute:
- Visalia, CA (Required)
Work Location: In person
Salary : $25