Community Liaison

Responsibilities

Community Liaison Opportunity

Emerald Coast Behavioral Hospital provides inpatient treatment services to children, adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our three outpatient centers located throughout the Florida Panhandle.  Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at:  https://emeraldcoastbehavioral.com/

The Community Liaison implements the hospital business development plan to exceed admission targets in the assigned geographic territory by focusing on developing and managing productive, long-term referral relationships with primary existing and new referral sources. 

Job Duties/Responsibilities:

• Develops and implements strategic account management plans that support the facility clinical resources.
• Focuss on new lead generation, quality referral source development, as well as maintenance of current accounts.
• Participates in clinical orientation to units and/or programs and stays abreast of service changes that may be important to facility customer base.
• Establishes consistent contact with referral sources and maintains a continuum of care within the ECBH system for admissions, direct care, and discharge information.
• Supports and emulates high customer service standards internally and externally.
• Obtains and provides facility management with up-to-date information about changes in the market and competition. Maintains POC and protocol systems for each account. Develops and manages new protocol procedures as required.
• Assists in the development of marketing collateral and other educational materials.
• Assists the director, other team members, admissions personnel, direct care staff, and any other identified staff in carrying out other related activities.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.  Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements:

• Bachelor’s Degree in related field is required.
• One (1) year experience in health care, business development or marketing environment with measurable business development results required.
• Excellent communication, interpersonal, organizational and service excellence skills. Must be detail oriented and able to multi-task and change direction quickly. Presents oneself in a positive and professional manner through appearance and conduct.
• Ability to travel daily in a defined geographic territory to meet with contacts with primary referral sources including hospitals, crisis centers, psychiatrists, psychologists, mental health and substance abuse professionals, other physicians, and other community resources.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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