Patient Account Representative

Patient Account Representative Opportunity

Emerald Coast Behavioral Hospital provides inpatient treatment services to children, adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our four outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us on-line at: https://emeraldcoastbehavioral.com/

We are currently looking for Patient Account Representatives to join our team of dedicated professionals. Our Patient Account Representatives are responsible for verification of patient benefits, screening self pay patients for charity and assisting patients with Medicaid applications. Billing, follow-up and collection of assigned patient accounts by contacting insurance companies/patients and working closely with the early out collection vendor and bad debt agencies. Posting deposits verifying accurate payment, reconciling EOBs received from third-party payers through contractual allowance codes and timely follow up on outstanding Managed care accounts for payment. Responsible for issuing all self pay refunds and notify insurance companies for overpayments and other duties as assigned.

Job Duties/Responsibilities:

• Provide account and billing information to patients, collection/early out/and physician billing agencies.
• Ensure the effective implementation of collection measures for uncollected accounts.
• Provide required follow-up on all patient balance accounts as assigned.
• Prepares daily bank deposit. Reconcile and post EOBs and Adjustments.
• Verifies insurance coverage and benefits.
• Maintain documentation of accounts placed with physician billing agency and accounts to be written off as uncollectible
• Maintains documentation of accounts placed with the bad debt agencies. Acts as a liaison with each agency.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition Assistance Program
• Career development opportunities within UHS and its 300 Subsidiaries!

Job Requirements:

• High School Diploma or equivalency required. Some college or billing coursework preferred.
• Two (2) years of healthcare billing, computer and business software experience preferred. Insurance Billing experience strongly preferred.
• Knowledge of advanced Microsoft office tools (Word, Excel) and HMS.
• Excellent communication skills. Good interpersonal skills.
• Not a remote position.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Insurance Billing: 2 years (Preferred)

Work Location: In person