Branch Operations Manager - Hazardous Waste / Environmental Services

Branch/Operations Manager

Kilgore, TX

Hazardous Waste Transportation

Environmental Services

DUTIES AND RESPONSIBILITIES:

· Manages day-to-day operations.

· Manages staff and ensures work schedules and assignments are completed.

· Reports regularly on operational status.

· Reports employee performance.

· Tracks employee performance and routinely provides required feedback.

· Orders necessary work equipment and materials for jobs.

· Ensures that field staff are following proper safety processes and procedures.

· Monitors and resolves client issues and/or complaints.

· Monitors the status and completion of jobs.

· Monitors quality standards of products and services.

· Controls costs and manages established budgets.

· Assists in creating, maintaining, and building client relationships.

· Evaluates completed jobs to ensure the job was done accurately.

· Reviews and approves field staff time sheets.

· Performs continuous review and update of electronic project scheduling.

· Assists with safety training of field staff.

· Performs all other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Hazardous Waste/Environmental Services Managerial Experience – 5 years of experience as a manager.

· Language Skills – Ability to read and analyze. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

· Mathematical Skills – Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

· Computer Skills - Proficient in personal computer skills including electronic mail, record keeping, word processing, spreadsheet, graphics, etc. This role requires a knowledge of Microsoft Office and technology.

· Other Qualifications - Valid driver’s license is required. Must be willing to travel. A Class A CDL is a plus

COMPETENCIES:

· Troubleshooting — Determines causes of operating errors and decides how to respond.

· Active Listening — Gives full attention to what other people say, taking time to understand the points being made, asking questions as appropriate, without interrupting at inappropriate times.

· Quality Control Analysis — Conducts tests and inspections of products, services, or processes to evaluate quality or performance.

· Critical Thinking — Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Time Management — Manages one's own time and the time of others.

· Judgment and Decision Making — Considers the relative costs and benefits of potential actions to choose the most appropriate one.

· Management of Personnel Resources — Motivates, develops, and directs people as they work, identifying the best people for a job.

· Management of Material Resources — Selects, guides and implements the appropriate use of equipment, facilities, and materials needed to do certain work.

· Communication/Customer Service – Writes and speaks effectively; manages difficult or emotional customer situations; responds promptly to customer needs; listens well and participates during meetings; asks questions to ensure understanding; solicits customer feedback to improve service; and meet commitments.

Emerald Environmental is staffed with qualified professionals in a range of disciplines, from hazardous materials management and environmental geology to asbestos abatement and occupational health and safety technology. Whether you're looking for a solution to a specific problem or you need a complete environmental management program, Emerald Environmental experienced professionals will assess the situation and recommend and successfully execute a plan of action. But most importantly, our "real world" experience has prepared us to apply our expertise where it is needed most. That's Teamwork.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Hazardous Waste Transportation: 3 years (Required)
• Environmental Services: 3 years (Required)
• Trucking: 3 years (Preferred)
• Operations management: 3 years (Required)

Work Location: In person

Salary : $80,000 - $100,000