Operations Support Specialist

Operations Support Specialist

Hazardous Waste Transportation/Environmental Services

Emerald Environmental Services, located in Kent, Ohio and has been providing Environmental solutions for nearly 30 years. We are proud to be a great place to work offering employees opportunities for advancement, professional growth and a casual/friendly work environment. This position is open due to rapid company growth. We have very little turnover and seek candidates that want to learn and grow with us.

We are currently seeking a full-time, high-performing Operations Support Specialist. In this position you will support logistic and operational functions related to routing, scheduling, and customer communication.

The right candidate will have:

• A passion for managing significant amounts of data as part of a fast-paced operations team
• High School Diploma (2yr/4yr degree a plus)
• Minimum of 3-5 years’ experience in a similar role (logistics, dispatch, scheduling,)
• Advanced computer skills including electronic mail, record keeping, database activity, word processing, spreadsheets, and Microsoft Office.
• Experience with a variety of operational and administrative duties
• Ability to pass a background check and pre-employment drug screen

Duties and Responsibilities:

· Perform all job duties and responsibilities in a manner that prioritizes safety

· Manage inbound customer service requests and follow up

· Communicate effectively with customers, drivers, field staff and internal team

· Gain proficiency in logistics functions including scheduling, routing, and dispatch

· Participate in cross-training to support various organizational functions

· Use current data to identify operational performance improvements

· Utilize advanced data skills to gather and analyze data in an organized manner

· Verify project data including employee/ equipment utilization to ensure accuracy

· Help team establish accurate operational forecasts and opportunities for improvement

· Perform other operational and administrative duties as assigned

Salary: Based on skills and experience. Expected range: $20-$24/hr

Benefits:

• Company paid health insurance
• Paid time off
• Paid sick time
• 401(k)

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Operations Support: 1 year (Preferred)

Ability to Commute:

• Kent, OH 44240 (Required)

Work Location: In person

Salary : $20 - $24