What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Emerald Logistix?
About Core X Plug:
Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.
Job Description:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. You will assist with inquiries, resolve issues, and ensure that all customer interactions are positive and informative.
Pay Range: $1150 - $1450 weekly
Responsibilities
- Assist customers with inquiries via phone, email, and chat
- Provide accurate information about products and services
- Resolve customer issues promptly and effectively
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve service delivery
- Support marketing campaigns and promotional initiatives
Qualifications:
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
- Exceptional problem-solving abilities
- Basic computer skills and familiarity with MS Office
- Detail-oriented with strong organizational skills
- A positive attitude and a desire to help others
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Health insurance, retirement plans, and paid time off.
- Employee discounts on company products/services.
Salary : $1,150 - $1,450
