What are the responsibilities and job description for the Receptionist position at Emerald Logistix?
Department: Emerald Logistix
Location: Beaumont
Compensation: $17.75 - $24.00 / hour
Position Title: Receptionist
Department: Office
Location: Beaumont, TX
Employment Type: Full-Time
Job Summary
We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors and clients. The ideal candidate will manage front desk operations, provide administrative support, and ensure a positive and welcoming experience for all guests.
Key Responsibilities
Front Desk Management
- Greet and welcome visitors with a warm and professional demeanor.
- Answer and direct incoming phone calls to appropriate personnel.
- Maintain the reception area, ensuring cleanliness and organization.
Administrative Support
- Schedule appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail, packages, and courier services.
- Assist with basic administrative tasks such as data entry, filing, and document preparation.
Customer Service
- Address inquiries from clients and visitors, providing accurate information or directing them to the appropriate resources.
- Manage complaints or issues with a calm and solution-oriented approach.
Communication Coordination
- Relay messages accurately and promptly to staff members.
- Maintain and update contact lists and directories.
Security and Compliance
- Monitor and manage visitor access by maintaining sign-in logs or issuing visitor passes.
- Follow company procedures to ensure workplace safety and security.
- High school diploma or equivalent (required); associate's degree or additional certifications (preferred).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (phone systems, printers).
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Competitive salary
- Growth opportunities within the company
- Comprehensive health benefits
- Paid time off and holidays
- Collaborative and supportive work environment
- Opportunities for professional development
Salary : $18 - $24