Benefits Coordinator

The Benefits Coordinator plays a key role in supporting the daily operations of the Benefits Division, ensuring the smooth administration of employee benefits programs. This position is responsible for assisting employees in understanding their benefits options, processing enrollment forms, and addressing benefits-related inquiries with accuracy and professionalism. Additionally, the coordinator manages leaves of absence (LOA's), on-the-job injuries (OJI’s), and 401(k) enrollments, while conducting audits to ensure compliance with company policies and applicable state and federal regulations. This role requires strong attention to detail, excellent communication skills, and the ability to navigate complex benefits processes while providing exceptional support to employees.

This full-time position features competitive pay and excellent employer-paid medical, dental, vision and life insurance benefits.

MINIMUM REQUIREMENTS:

• High School Diploma or GED required.
• AA degree in Business or related field required.
• Four years of leave administration, workers compensation, and monthly benefit billing administration experience.
• Experience in communicating and presenting benefit information to large groups.
• Extensive Knowledge and application of FMLA, ACA, USERRA, ADA, COBRA, HIPAA and ERISA.
• HRIS experience required, UKG experience preferred.
• Proficient in the use of Microsoft Office Suite and the ability to write at a professional and technical level.
• Additional education or related experience may substitute for the minimum requirements of the position.

JOB FUNCTIONS:

The Benefits Coordinator administers employee benefits programs, ensuring compliance with company policies and applicable laws. Responsibilities include reviewing and approving eligibility for leaves of absence such as FMLA, USERRA, and OJI, while coordinating related paperwork and approvals. They assist employees with benefits enrollment, COBRA administration, and 401(k) plans, including loans, while also serving as a resource for benefits-related inquiries. They oversee open enrollment and ongoing benefits changes, working closely with vendors to ensure accurate processing of enrollments, billing reconciliations, and audits. Additionally, they track ACA compliance for part-time and extra board employees, coordinate worker’s compensation claims with third-party administrators, and collaborate with management on return-to-work and light-duty programs. They conduct benefits orientations, maintain records, and act as a backup for consultations on FMLA, OJI, and leave of absence matters. The role also involves analyzing benefits processes, recommending improvements, ensuring policy compliance, and participating in the development or revision of procedures.

COMPETENCIES:

• Possesses comprehensive knowledge of human resources practices, employment regulations, and benefit-related laws, including FMLA, ACA, USERRA, ADA, COBRA, HIPAA, ERISA, local workers' compensation laws, unemployment processes, record retention requirements, and Tribal-State Gaming Compact regulations.
• Effectively communicates both verbally and in writing, demonstrating strong interpersonal and organizational skills while maintaining confidentiality in managing sensitive employee records and benefits information.
• Proficient in Microsoft Office and related software, with expertise in analyzing complex information, conducting audits, tracking records, and researching retention methods to improve organization and compliance.
• Coordinates activities across multiple departments, ensuring compliance with employment and benefits regulations while providing recommendations for process improvements.

PHYSICAL REQUIREMENTS:

This position is subjected to prolonged sitting; use of hand and finger dexterity in order to use and operate a personal computer and related office equipment. While work is performed in an office environment, the position is subject to an occasional exposure to a smoke-filled casino environment.

ADDITIONAL REQUIREMENTS:

• Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.