What are the responsibilities and job description for the Business Analyst position at Emerald Resource Group?
IT Business Analyst
Location: Tremont Ohio (Hybrid)
Salary: Up to 80k for the right background
Company Overview
My Client is a systems integrator and RPA consulting company dedicated to delivering the Fully Automated System, where companies use automation, combined with analytics, as a force multiplier to accelerate growth and reduce compliance risk. My Client offers a variety of process optimization services and end-to-end systems integration, combining leading Robotic Process Automation (RPA) solutions with a full suite of capabilities such as Process Mining, Task Automation, and managed services to help businesses scale and achieve their digital transformation goals rapidly.
Responsibilities:
- Gather and analyze data to identify key areas for process performance improvement.
- Meet with customers to discuss areas of focus and improvement within their business.
- Conduct site visits to assess and analyze existing processes.
- Interview staff and management to determine goals, KPIs, and opportunities for enhancement.
- Design workflow and process strategies to improve business performance.
- Create and present process analytical designs and proposals.
- Oversee the implementation of revised company processes and workflows.
- Monitor and test automated workflows and advanced analytic reporting.
- Stay up to date with the latest business practices and technologies.
- Build trusted relationships with customers to enhance satisfaction and loyalty.
- Provide market feedback to the organization on customer trends, market developments, and competitive activities.
What you will bring to the team…
- Bachelor’s degree in business, economics, accounting, or a related field.
- 3 years of experience as an IT Business Analyst or equivalent role.
- Hands-on experience with workflow and process discovery software, including:
- Nintex Promapp
- UiPath Task Capture
- UiPath Process Mining
- Lucid Chart
- Microsoft Power Automate
- Visio
- Proven track record of completed projects that delivered quantifiable workflow improvements.
- Advanced understanding of integrated business functions, workflows, and processes.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Effective interpersonal and interviewing skills.
- Experience in team and project management.
