What are the responsibilities and job description for the Collections Specialist position at Emerald Resource Group?
Job Title : Collections Specialist
Work Location : Sewickley, Pennsylvania, USA
Pay Rate : $24.50 per hour
Shift : Monday - Friday, 8 : 00am - 5 : 00pm (Hybrid Schedule)
SUMMARY OF POSITION :
The Collections Specialist plays a crucial role in supporting the credit activities of customers. This role primarily involves the collection of delinquent receivables for commercial accounts and, when necessary, processing accounts to third-party collections. The Collections Specialist will engage in direct customer phone interactions to resolve discrepancies or disputes and efficiently collect delinquent or over-limit balances. Additionally, this position will provide accurate reports to management to meticulously document all collection activities, account statuses, associated costs, and more. Maintaining open communication with customers and the parent store is vital to safeguarding future business relationships and fostering repeat business.
BASIC QUALIFICATIONS :
- Must possess authorization to work in the United States without requiring visa sponsorship.
- Proficiency in operating computer systems and effective communication via telephone.
PREFERRED QUALIFICATIONS :
KEY RESPONSIBILITIES :
CONTACT INFORMATION :
Lexi Jenkins
Phone : 440-627-6901
Email : lexi@emeraldresourcegroup.com
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Salary : $25
