What are the responsibilities and job description for the Field Technician position at Emerald Resource Group?
Service Technician
We are seeking a skilled and customer-focused Service Technician to join our team.
About the Role
In this role, you'll play a critical part in ensuring our clients' chemical systems and equipment operate efficiently and effectively.
Key Responsibilities:
- Provide installation, maintenance, and repair of chemical dispensing and monitoring equipment at client facilities.
- Conduct routine inspections and preventative maintenance on equipment to ensure optimal performance.
- Troubleshoot and resolve technical issues related to chemical systems and equipment.
- Collaborate with clients to provide training and guidance on proper equipment use and maintenance.
- Document service activities and maintain accurate records of equipment performance.
- Support the sales and technical teams by identifying opportunities for system enhancements or upgrades.
Qualifications:
- Experience in a technical service role, preferably in the chemical or industrial sector.
- Strong mechanical and electrical troubleshooting skills.
- Knowledge of chemical systems, including dispensing or monitoring equipment, is a plus.
- Excellent problem-solving and organizational skills.
- Strong communication and customer service abilities.
- Ability to work independently and travel to client sites as needed.
Why Join Us?
Work with a team of industry experts dedicated to excellence and innovation.
Opportunities for professional development and career growth.
Be part of a company that values teamwork, integrity, and customer satisfaction.
