What are the responsibilities and job description for the IT Business Analyst position at Emerald Resource Group?
IT Business Analyst
Location: Independence Ohio
Salary: up to 90k for the right candidate
Company Overview
My Client is a systems integrator and RPA consulting company dedicated to delivering the Fully Automated System, where companies use automation, combined with analytics, as a force multiplier to accelerate growth and reduce compliance risk. My Client offers a variety of process optimization services and end-to-end systems integration, combining leading Robotic Process Automation (RPA) solutions with a full suite of capabilities such as Process Mining, Task Automation, and managed services to help businesses scale and achieve their digital transformation goals rapidly.
Responsibilities:
- Gather and analyze data to identify key areas for process performance improvement.
- Meet with customers to discuss areas of focus and improvement within their business.
- Conduct site visits to assess and analyze existing processes.
- Interview staff and management to determine goals, KPIs, and opportunities for enhancement.
- Design workflow and process strategies to improve business performance.
- Create and present process analytical designs and proposals.
- Oversee the implementation of revised company processes and workflows.
- Monitor and test automated workflows and advanced analytic reporting.
- Stay up to date with the latest business practices and technologies.
- Build trusted relationships with customers to enhance satisfaction and loyalty.
- Provide market feedback to the organization on customer trends, market developments, and competitive activities.
