What are the responsibilities and job description for the Client Services Representative position at Emerald Staffing?
Job Description
Job Description
About Us
Looking for your next adventure?
A privately held pioneer in the ever-evolving field of cellular services & mobility located in the Pacific Northwest with offices in Oregon and Idaho is hiring. Founded in 2009 by industry veterans, the company’s strategy is built around a powerful aspiration to become North America’s leading Cellular Services & Mobility provider through thought leadership, innovation and best-in-class service capabilities!
Overview
As a Client Services Representative , you will play a crucial role in ensuring the satisfaction and success of our clients! This role is temporary and has the potential of becoming permanent. You will serve as the primary point of contact, providing support, resolving inquiries, and fostering strong relationships.
Responsibilities
- Order entry and plan management in carrier systems
- Work support tickets via email, phone and chat
- Set up new phone & tablet devices
- Packaging and shipping
- Maintaining internal database and ticketing systems
Qualifications and Skills
Schedule : Monday - Friday (8 : 00AM - 5 : 00PM)
Compensation : $18.00 - $20.00 Hourly
We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).
Salary : $18 - $20
